ODR
About the Online Dispute Resolution platform
The Online Dispute Resolution platform is an official site managed by the European Commission, aimed at helping consumers and businesses resolve disputes quickly and efficiently without going to court.
If you have a complaint or believe that we have not handled your request satisfactorily, we encourage you to contact us before proceeding with the Online Dispute Resolution platform. At Sunmarket, we are committed to providing high-quality customer service and ensuring that all issues are resolved appropriately.
If you decide to submit a complaint through the Online Dispute Resolution platform, you can access the following link: https://ec.europa.eu/consumers/odr. In the form, please enter our email address [email protected] in the field related to the company.
For more details about our Warranty and After-Sales Service policies, you can visit our information page at the following link: Warranty and After-Sales Service.
You can also review our General Terms of Sale and our Privacy Policy to obtain more information about our legal terms.
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